These general terms and conditions govern the use of the website www.theozboutique.com
This site is owned and operated by THE OZ BOUTIQUE.
By using this site, you indicate that you have read and understood the terms of use and that you agree to comply with them at all times.

Type of website: e-commerce

Intellectual Property

All content published and made available on this site is the property of Valeria Olivares Zagal and its creators. This includes, but is not limited to, images, text, logos, documents, downloadable files, and everything that contributes to the composition of this site.

Acceptable Use

As a user, you agree to use our site legally and not to use this site for unlawful purposes, namely:

• Violating the intellectual property rights of the site owners or any third party to the site
• Hacking another user’s account on the site
• Acting in any way that could be considered fraudulent
• Participating in any illegal activity on the site

If we determine that you are using this site illegally or in a manner that violates the above acceptable use conditions, we reserve the right to limit, suspend, or terminate your access to this site. We also reserve the right to take any and all necessary legal action to prevent you from accessing our site.

User Contributions

Users may post the following information on our site: public comments.

By posting publicly on our site, you agree not to act illegally or violate the acceptable use conditions outlined in this document.

Accounts

When you create an account on our site, you agree to the following:

1. that you are solely responsible for your account and for the security and confidentiality of your account, including passwords or sensitive information linked to that account, and
2. that all personal information you provide to us through your account is up-to-date, accurate, and truthful, and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you use our site illegally or if you violate the acceptable use conditions.

Sale of Goods and Services

This document governs the sale of goods made available on our site.

The goods we offer include:

• Apparel and accessories

The goods related to this document are the goods that are displayed on our site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images we provide about our goods are described and presented as accurately as possible. However, we are not legally bound by this information, descriptions, or images as we cannot guarantee the accuracy of every product or service we provide. You agree to purchase these goods at your own risk.

Payment

We accept the following payment methods on this site:

• Credit Card
• PayPal
• Interac Online

When you provide us with your payment information, you confirm that you have authorized the use of and access to the payment instrument you have chosen to use. By providing your payment details, you confirm that you authorize us to charge the amount due to that payment instrument.

If we believe your payment has violated any law or any of our terms of use, we reserve the right to cancel your transaction.

Shipping and Delivery

When you make a purchase on our site, you agree and acknowledge that you will provide a valid email address and shipping address for the order. We reserve the right to modify, reject, or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will provide you with a refund equivalent to the amount you paid. You agree that it is your responsibility to monitor your chosen payment method. While we aim to provide you with an accurate estimate of shipping times and costs, these may vary due to unforeseen circumstances.

Refunds

Refunds for Goods

We accept refund requests on our site for products that meet one of the following requirements:

1. The item arrived damaged or defective.

Refund requests can be made within 14 days of receiving your goods.

Refunds do not apply to the following products/services:

1. Sale or discounted items.
2. Items that are missing the original sales tag.

Returns

Please follow this procedure to return your items by mail:

1. Contact us directly via email.

Limitation of Liability

Valeria Olivares Zagal or any of its employees shall not be held liable for any issues arising from this site. Nevertheless, Valeria Olivares Zagal and its employees will not be held responsible for any problems resulting from any improper use of this site.

Indemnification

As a user, you hereby indemnify THE OZ BOUTIQUE from any liability, costs, causes of action, damages, or expenses arising from your use of this site or your violation of any of the provisions set forth in this document.

Governing Laws

This document is subject to the applicable laws of Canada and is intended to comply with its necessary rules and regulations. For residents of the EU, the GDPR is the governing law applicable to this document. In the event of any inconsistency between a provision of this document and the GDPR, the rules of the GDPR shall take precedence.

Severability

If, at any time, any of the provisions set forth in this document are found to be inconsistent or invalid under applicable laws, such provisions shall be deemed void and shall be removed from this document. All other provisions shall not be affected by the laws, and the remainder of the document shall still be deemed valid.

Modifications

These terms and conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to how we operate our site and the way we expect users to behave on our site. We recommend our users check these terms and conditions from time to time to ensure they are informed of any updates. If necessary, we will notify users by email of changes to these terms, or we will post a notice on our site.

Contact

Please feel free to contact us if you have any questions or concerns. Our contact details are as follows:

INFO@THEOZBOUTIQUE.COM

LAVAL, QC, CANADA